Trackandrive Privacy Policy

Your privacy is important to us. This policy explains how Markon Electronics Corporation Private Limited collects, uses, and protects your information in compliance with Indian laws.

Welcome to Trackandrive ("Service"), provided by Markon Electronics Corporation Private Limited ("we", "us", or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (when enacted).

1. Information We Collect

To provide our services, we may collect the following types of information:

1.1 Account Information

When you create an account, we collect:

• Your name and contact details (email, mobile number)
• Device information (IMEI, model, OS version)
• Account credentials

1.2 Location Data

With your consent, we collect precise GPS location data to provide tracking services. You can disable this in device settings.

1.3 Media Data

When using camera features, we may process images/videos which are stored securely and can be deleted upon request.

1.4 Technical Data

We automatically collect:

• Device logs and diagnostics
• Usage statistics
• Network information

2. How We Use Your Information

We use collected data to:

• Provide and maintain our services
• Improve product functionality
• Ensure system security
• Comply with legal obligations
• Provide customer support

We do not sell your personal data to third parties. Data may be shared with service providers under strict confidentiality agreements.

3. Data Storage & Security

3.1 Storage Locations

Data is stored on secure servers located in India. Some backup services may use global cloud infrastructure with equivalent protection.

3.2 Retention Period

We retain data only as long as necessary:

• Account data: Until account deletion
• Location history: 3 months (configurable)
• Device logs: 6 months

3.3 Security Measures

We implement:

• End-to-end encryption
• Regular security audits
• Access controls
• Secure data transmission

4. Your Rights

Under Indian law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent
• Lodge grievances

To exercise these rights, please contact our Grievance Officer listed below. We will respond within 30 days as required by law.

5. Cookies & Tracking Technologies

We use cookies to:

• Authenticate users
• Remember preferences
• Analyze service usage

You can manage cookies through browser settings. Essential cookies cannot be disabled as they are necessary for service functionality.

6. Children's Privacy

Our services are not directed at children under 14. If we discover we've collected data from a child without parental consent, we will delete it immediately.

7. Policy Updates

We may update this policy periodically. Significant changes will be notified through:

• In-app notifications
• Email alerts
• Website announcements

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Markon Electronics Corporation Private Limited

Registered Office: U-1 Central basement green park extension, Delhi, 110016, India

General Inquiries: Email: admin@iconcox.in Phone: +91-9810122231

© 2015 Markon Electronics Corporation Private Limited. All Rights Reserved.

Markon is a registered trademark in India.

We use cookies to enhance your experience. By continuing to visit this site, you agree to our use of cookies as described in our Privacy Policy .